Vouchers and Experiences

How do I purchase a voucher online?

Can I purchase a voucher by phone?

How do I book a date for an experience?

Using my Voucher

How do i redeem my voucher?

Exchanges / Extensions

Can I exchange my voucher?

Unwanted vouchers

Can I extend the expiry date on my voucher?

Delivery of Voucher Gift Packs

How long will my voucher pack take to arrive?

Where can I get a voucher pack delivered to?

What do I receive if I do not order a gift pack?

Replacing a Lost Gift Pack or Booking Confirmation

I have lost my voucher or confirmation

Is there a charge to replace my voucher?

Availability of Experiences

How do I check the availability of my experience?

Booking an experience date online.

I cannot find a suitable date.

Why are some weekend slots more expensive to book?

Details on Locations to Redeem your Gift Voucher

Where can I do my experience?

How do I get details of the location?

Gift Voucher Refunds and Cancellations

Whats the voucher refund and cancellation policy?

Can I cancel after redeeming my voucher?

What happens on the Day of your Experience

What happens if I am late for my event?

Can I bring spectators?

Track Days

Difference between a track day and an experience

Booking a Track Day

How do I book a track day?

I have not received my final confirmation

Trackdays - On the Day

What happens if I am late for my track day?

Can I bring spectators to my track day?

Track Day Refunds and Cancellations

What is the track day refund policy?

Can I cancel once I have booked my track day?