Rock Climbing

Overview

Why buy from us?

There is a real sense of fun and adventure in finding a route, getting to grips with the rock and making progress against the obstacles it presents. 5ft or 50ft off the ground - the moves are the same but it is what's in your head that makes all the difference. Welcome to the high adrenaline world of rock climbing.

General

This is an introductory session which will enable you to learn the basic skills of rock climbing. The session will be tailored to your ability and aspirations. With a qualified local guide you will scale the rock face and depending on location, you may have the chance to abseil back down. There is an enormous sense of achievement so don't forget your camera or your friends will never believe you! The type of rock face will vary depending on location.

Agenda

Our ethos is that your 'experience' should begin from the moment you first browse the site and we can deliver this because of:

A Personal Service - once you buy a voucher you are not then left to book the experience yourself. We handle your booking from A-Z, not only providing online dates but also dealing with the supplier to secure your date. Even after you have had your experience, we will ask you for a review of the event to ensure everything went ok.
Knowledge - Our core staff have been working in the industry since 2004 and have all the experience necessary to deliver the experience that is perfect for you.
Honesty - Each venue and provider has been vetted by us and reviewed by our customers meaning we can give you honest, unbiased advice about what you are ordering.
Contact - We have 3 lines of communication; phone, chat and email and our customer service centre is open 6 days a week. The average answer time for our call centre to answer is 20 seconds and we have a vast help section where you should be able to find any answer online.
Assurance - Once you have chosen a date, we will help to ensure that you get the confirmation in time for your event and if need be we will liaise with the supplier on your behalf if there is a problem.
Aftercare - After each event we invite our customers to review the venue and the provider. This valuable feedback is then used to improve our service and also made public to other customers considering the same event. As a returning customer you will be eligible for a trackdays.co.uk discount code to use on your next purchase.

Rock Climbing

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